Collaboration should be smart, not manual. Canary’s AI takes on the busywork.
Routes messages to the right teammate automatically.
Suggests replies for faster, more consistent tone communication.
Saves hours for high-volume teams like support and recruiting.
The AI is phenomenal! It learns from docs and past emails to draft replies to emails instantly.
— G2 Reviewer
Great teams measure to improve. Shared Inbox by Canary provides performance insights at every step.
Track response times and message ownership.
Spot bottlenecks and top issues before they hurt customer experience.
Use data to improve processes and scale sustainably.
Manage customer support seamlessly, track performance, and use AI routing to ensure tickets land in the right hands.
Share leads, track ownership, and use AI generated replies to reply faster to outreach messages. No prospect slips through.
Manage multiple client accounts in shared inboxes, assign ownership, and keep projects on track without switching tools.
Assign candidate emails to recruiters, summarize long chains instantly, and ensure faster responses to top talent.
Scale communication without investing in extra tools. Canary Mail replaces multiple platforms with one secure, collaborative inbox.
Shared Inbox by Canary is a distinct offering integrated within Canary Mail that lets multiple teammates view, manage, and respond to the same emails in one space. It removes the need for endless CCs or forwards and ensures full visibility across the team.
Assignments make ownership clear. Every email has a responsible teammate, which reduces confusion and speeds up responses. It’s especially helpful for sales, support, and recruiting teams where accountability matters.
No. AI helps route emails efficiently but never removes control from your team. Humans make final decisions, ensuring that automation speeds up processes without losing accuracy.
Yes. Analytics are not just for large organizations. Even small teams benefit by spotting trends, improving efficiency, and preparing for growth.
Yes. Shared Inbox by Canary offers a 7 day free trial with all AI-powered collaboration tools. You can explore how it fits your workflow before committing. Check the pricing page for plans.
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